These controversies regarding the relationships between citizenship pressure, OCBs and CCBs can be due to ways in which OCBs are calculated. During the literature, OCBs have usually been described as spontaneous behaviours and rated by colleagues or leaders (e.g.2). Other-rated measurements are unable to identify the behavioural motivations fundamental OCBs1,11. https://www.youtube.com/shorts/ZsO9iQ1SGS4