These controversies regarding the relationships amid citizenship pressure, OCBs and CCBs could be due to ways in which OCBs are calculated. During the literature, OCBs have usually been outlined as spontaneous behaviours and rated by colleagues or leaders (e.g.two). Other-rated measurements are unable to detect the behavioural motivations fundamental OCBs1,eleven. https://www.youtube.com/shorts/ZsO9iQ1SGS4